A plain-language explanation of how HOA PH uses cookies and similar technologies, and how you can control them.
Cookies are small text files placed on your device by a website when you visit it. They allow the site to remember information about your visit — such as your login status — so you don't have to re-enter it every time you navigate between pages.
Similar technologies include session storage and local storage — browser-based mechanisms that function similarly to cookies but are stored only within your browser tab or device and are never sent to our servers.
| Cookie / Storage Key | Type | Purpose | Duration |
|---|---|---|---|
| PHPSESSID | Essential | Maintains your authenticated session after login. Without this, you would be logged out on every page load. | Session (expires when browser closes or after inactivity) |
| hoaph_saas_remember | Functional | Set on the marketing site when you choose “Remember Me” at SaaS login and accept cookies. Lets the browser restore your HOA PH account session without re-entering credentials. | 30 days |
| officer_remember_token (localStorage) | Functional | Used inside the HOA officer app when “Remember Me” is selected. Stores a rotating token locally so staff can stay signed in. Not a cookie and not sent on every request. | Until you sign out or clear site data |
| hoaph_cookie_consent_v1 (localStorage) | Essential | Records whether you chose “Accept all” or “Essential only” on the cookie banner. Stored locally in your browser — not sent to our servers. | Persistent (until cleared by you) |
| CSRF token (session, not a cookie) | Essential | A one-time security value issued with your session and sent as the X-CSRF-Token header on form submissions. We do not set a hoaph_csrf cookie. |
Session |
We do not use:
This Cookie Policy applies to both the marketing website (hoaph.site public pages) and the HOA PH web application (the dashboard used by admins, homeowners, and guards).
The marketing site uses only essential session-handling cookies (no tracking). The application uses the cookies listed in Section 2 above to maintain your authenticated session and preferences.
When you make an online payment through the platform, you are redirected to PayMongo's checkout environment, which may set its own cookies subject to PayMongo's Privacy Policy. HOA PH has no control over these cookies.
No other third-party services embed cookies on our platform.
You can control and delete cookies at any time through your browser settings:
Note: Deleting the session cookie (PHPSESSID) will log you out. Clearing “Remember Me” data (hoaph_saas_remember or officer_remember_token) will require you to sign in again. Clearing hoaph_cookie_consent_v1 will show the cookie banner again.
Some browsers send a "Do Not Track" (DNT) signal to websites. Because HOA PH does not use any cross-site tracking technologies, our platform's behavior is the same regardless of whether your browser sends a DNT signal.
If we introduce new cookies or change how we use existing ones, we will update this page and revise the effective date. For material changes, active subscribers will be notified by email.
Questions about our use of cookies? Reach us at: